cookiesa:
> But when I try to connect with the product manager I keep
> getting Error 1020 the password is incorrect. I have tried every
> user and password combination I can think of with no luck.
Hi! The OSCPMWin application requires the same password your store uses to connect to the database. What is that password? You can check (with your FTP client) in the file "includes/configure.php", there is one option near the end of the file named DB_SERVER_PASSWORD; check the value assigned to it, and that is the password. There is no need to provide any username.
Please let us know if it works.
Regards,
Mario A. Valdez-Ramirez.